Learning From a Customer Service Disaster – Remarkable TV

Regardless of our role – customer facing or not – as leaders, it is extremely important that we think about customer service.

In the video below, I’m sharing a simple exercise that you can use individually or with your team to leverage lessons from a customer service disaster.

Tweet it out: Use lessons from the disasters you have experienced as a Customer to help improve your organization’s Customer Service. @KevinEikenberry

From This Episode:

• Sign up to receive an email notification each time we release a new episode of Remarkable TV here.