When we give feedback, it is with the hope that the person on the receiving end will take action on that feedback. But giving feedback isn’t a one-and-done action. It’s a journey that has many steps along the way.
So before we (or should I say ‘they’) get to action, we must realize the emotions they will go through after hearing the feedback.
Once you understand the emotions, there are four steps you can take to help others apply your feedback.
From This Episode:
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