My daughter is 12. Last Christmas she got her first laptop, and last Sunday she got her first cell phone. These are perhaps the first two tools new employees receive after getting their employee handbook. These tools are incredibly valuable, and have been (along with other technologies) responsible for huge gains in productivity over the […]
The Door is Just a Metaphor
Earlier this week I wrote a post stating that leaders should have a closed door policy. This post has created lots of conversation – I have received a number of emails, had personal conversations and several people wrote lengthy comments on the blog post as well. I’ll admit I used the “closed door” metaphor to […]
Five Reasons Why Leaders Need a Closed Door Policy
Let’s start with a short thinking exercise . . . Think of every new leader speech you have ever heard. They will all include “I have an open door policy.” Does every leader truly practice that policy? If you made a list of leadership clichés, the “open door policy” would likely make the top ten. […]
Leadership Availability
Last weekend my wife and I were at a conference in Cleveland. As I walked through the hotel, I noticed a pair of shoe shine chairs – with no one to do any shining. Later in the day I noticed the chairs still unmanned. Then I looked up and saw the sign above the chairs. Since […]