I want you to be a little reflective today while you’re watching the video and think about a time when you were at your most confident. We can learn a lot by reflecting on a particularly successfully time or moment in our lives – we can learn a lot by what we did as well […]
How Balanced is Your Reading Diet? – Remarkable TV
We all know that it’s important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today’s video, I’m asking a few questions to help you discern how your reading “diet” is going […]
Learning From a Customer Service Disaster – Remarkable TV
Regardless of our role – customer facing or not – as leaders, it is extremely important that we think about customer service. In the video below, I’m sharing a simple exercise that you can use individually or with your team to leverage lessons from a customer service disaster. Tweet it out: Use lessons from the […]
Playing to Win – Remarkable TV
If you’re watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea […]
When Will I Be Loved?
There’s an old song that I like by The Everly Brothers, When Will I Be Loved? Or perhaps you’ve heard the Linda Ronstadt version? As a leader, this might be a question you’ve asked before – WHEN will I be loved? How do others feel about me as a leader? Am I making a difference? […]
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