I’ve often said that accountability is the longest four-letter word in business. Not because I think it is a dirty word – quite the opposite – but that is how many see it. The problem isn’t the word or the spelling, but the understanding of what accountability means and how valuable it is to all […]

Recently, I was reminded of the Smith System – a safe driving methodology designed to reduce the chance of major accidents. I was taught this system before I received my company car, and I still remember the five key ideas. In reviewing that list – from memory – 35+ years later, I realized those same […]

As a driver, you know you have blindspots. There are things you simply can’t see as you drive. But knowing these exist, while important, isn’t the same as being warned when a problem is imminent. The advent of systems on cars to remind us, warn us, and keep us from ignoring our blindspots are amazing […]

There is plenty for all of us to learn about coaching. Our coaching success comes from mindsets that matter, skills we can practice, and habits we can form. I have been gradually building a coaching alphabet. Today, I’m adding the letters M, N, and O to my coaching alphabet tools. Here are links to the […]