For years, I have helped leaders think about and clarify their expectations for the performance of others. Without this clarity or a mutual understanding of those expectations, people don’t know how to succeed in their work. As important as this is, it is just the starting point. The band of excellence is a concept that […]
Coaching, Not Performance Reviews – Remarkable TV
While I mention Performance Reviews in the title of this post and throughout the video many times, that is NOT my biggest focus today. Today, I am talking about coaching and giving four specific pieces of advice to help you focus more on the coaching and less on the performance review. Tweet it out: Leading […]
Understanding Employee Performance – is it Will or Skill?
If you coach others you have certainly thought about why people succeed at a task … or don’t. Make no mistake that the solution is complex. There is a question that can help in your thinking: Is it will or skill (that leads them to achieve or not achieve something)? This question has been asked […]
Connecting Your Company Culture with Your Brand with Denise Lee Yohn
Organizational culture is almost becoming cliché. Yet, culture is vital to both employee and customer experiences. Brand expert Denise Lee Yohn and author of Fusion: How Integrating Brand and Culture Powers the World’s Greatest Companies shares insight to building a culture unique to you and aligning that culture with your brand. You need to connect […]
Self-Feedback: The Art of Giving Feedback to Ourselves
Feedback. When we think about that word, we think about giving it to someone or receiving it from someone. We don’t think about self-feedback – giving feedback to ourselves. Perhaps that will change for you after reading this article. Self-Feedback requires no one but yourself. It is not meant to replace feedback you receive (and […]
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