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Seven Powerful Lessons I Learned from Zig Ziglar

by Kevin Eikenberry on February 6, 2012

in Achievement,Leadership,Learning,Personal Development,Success

I first read See You at the Top (Zig Ziglar’s classic first book) over Christmas one year during college. I had heard of Zig, and checked out the book from the library. I took pages of notes since I couldn’t write in the book. I still have the notes. Soon after, I started listening to Zig’s [...]

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Tires? At Nordstrom? A Customer Service Tale

by Kevin Eikenberry on May 4, 2010

in Building Relationships,Customer Service,Influence,Leadership,Learning,Uncategorized

You’ve probably read about  it – I know I have many times – about the person returning tires to a Nordstom’s store and receiving a refund, even though Nordstom’s never sold tires. I mentioned this story today on a teleseminar for the members of  the Remarkable Leadership Learning System.  This month our members are focusing [...]

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