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Steve Yastrow

Creating We Thinking – Thoughts from Steve Yastrow

by Kevin Eikenberry on May 12, 2009

in Customer Relationships, Customer Service, Leadership, Learning, Remarkable Leadership, Remarkable Leadership Learning System

Members of our Remarkable Leadership Learning System (get a sample or a free trial in the right column) are learning about creating Customer Partnerships this month, and as a part of that process had the chance to listen to and interact with Steve Yastrow, author of We: The Ideal Customer Relationship in our Guest Conversation [...]

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A Leadership Conversation with Steve Yastrow

by Kevin Eikenberry on May 6, 2009

in Customer Relationships, Remarkable Leadership, Remarkable Leadership Learning System

Each month members of the Remarkable Leadership Learning System (you can get your sample on the right, or learn more here) focus on one skill. This month’s skill is Developing Customer Partnerships.
And members at the Silver level and above get the opportunity to participate in a guest call each month. These calls are with experts [...]

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