Joni showed up at her boss Bob’s office more frustrated than he’d ever seen her. Joni was a relatively new supervisor and had been developing well – but on this day, she seemed, well, different. When Bob asked what was wrong her frustration came out immediately. “What do you do when people don’t want to [...]
This has happened to you. You (or your team) have identified a problem and generated some great ideas to solve it. Or perhaps there isn’t a “problem” but a great idea arrives for a new product, service or approach. Either way the idea, no matter how exciting, is nearly worthless unless action is taken to [...]
I was asked a question about reluctant team members this week, and while the specifics of this question might not be familiar, the general situation is likely something you’ve seen, wondered about or experienced yourself. Let’s start with the question. I have a problem in that one or two of my staff (of ~20) don’t value the [...]