Posts tagged as:

leadership influence

Creating We Thinking – Thoughts from Steve Yastrow

by Kevin Eikenberry on May 12, 2009

in Customer Relationships,Customer Service,Leadership,Learning,Remarkable Leadership,Remarkable Leadership Learning System

Members of our Remarkable Leadership Learning System (get a sample or a free trial in the right column) are learning about creating Customer Partnerships this month, and as a part of that process had the chance to listen to and interact with Steve Yastrow, author of We: The Ideal Customer Relationship in our Guest Conversation [...]

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Leadership Lessons from American History

by Kevin Eikenberry on April 30, 2009

in Communication,Leadership,Learning

Several days while passing through the Denver airport (with at least two books in my bag), I stopped in a bookstore to browse. I left with two books, including, How the States Got Their Shapes by Mark Stein. Because I like American history (thanks to my Grandma) and geography (thanks to my Dad), I was sure [...]

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Who are You Leading?

by Kevin Eikenberry on April 3, 2009

in Leadership,Leadership Communication,Learning

Chuck Noll, coach of the Pittsburgh Steelers for many years and winner of 4 Super Bowls, said, “The mercenaries will always beat the draftees, but the volunteers will crush them both.” Who are you leading? This quotation comes from a military perspective, and I’m sure Coach Noll translated it to football. I’m sure it isn’t [...]

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Creating Leadership Inspiration

by Kevin Eikenberry on April 1, 2009

in Influence,Leadership,Learning

As leaders, we are, by definition, influencing others. In my recent post, The Power in our Words, I talked about our word choices and how they will influence those around us. To become Remarkable Leaders we want to influence with impact – we want our influence to be a positive and productive force in the [...]

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Two Leadership Lessons From Daylight Saving Time

by Kevin Eikenberry on March 6, 2009

in Change Leadership,Leadership,Learning

I live in Central Indiana where for many years we didn’t conform with most of the U.S. when it came to Daylight Saving Time. This is the third year that most residents of Indiana will “spring forward” (and then “fall back” later in the year). I’ve thought a lot about this over the past few [...]

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Leadership Communication Lessons From the Last Obama Speech

by Kevin Eikenberry on January 10, 2009

in Change Leadership,Leadership,Leadership Communication,Learning

A couple of days ago President-Elect Obama gave his first speech since being elected. Without getting into the all of the political details, from a leadership communication perspective, I believe his goals were to: 1. Recognize the current economic situation as less than desirable. 2. Create a sense of urgency 3. Outline a plan of [...]

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Watch the Rose Bowl, Learn a Leadership Lesson

by Kevin Eikenberry on December 31, 2008

in Influence,Leadership,Learning

Tomorrow, Joe Paterno will coach his Penn State Nittany Lions against Southern California in the Rose Bowl. In case you don’t know, JoePa as he is known is 82 years old, has been coaching at Penn State for 59 seasons and has been the Head Coach since 1966. He hold in numerous records and his [...]

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