“I love to see people impacted by a great experience”, says Chip Bell, a renowned keynote speaker and the author of several best-selling books. In this episode, Kevin and Chip discuss some differences between customer service and innovative service. Further, how you can move from just value added to value unique and create a story for your customers to tell.
In this episode, Chip discusses:
- Innovative service.
- Internal customer service.
- Leadership lessons.
Ask yourself: What are you going to do in your important relationships with colleagues, customers, and others?
Leave your answer in the comments below.
Additional Leadership Resources
- Book Recommendations: Blood and Whiskey by Peter Krass and Imagine That! by James Mapes.
- Buy Chip’s new book, Kaleidoscope: Delivering Innovative Service That Sparkles
- Learn more about Chip Bell
- Chip Bell’s Facebook Page
- Chip Bell’s Twitter
- Get our free report: The Secrets of Becoming a Remarkable Leader
- Sign up for our free video training series, 20 Days to Remarkable Leadership.
- Get your free copy of my inspiring e-book, 101 Ways to Unleash Your Potential.
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