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Spam vs. Noise, and Why it Matters to Leaders

by Kevin Eikenberry on February 16, 2010

in Communication,Leadership,Leadership Communication,Learning

I recently read somewhere (I’m sorry I can’t trace my steps to where I read it or who wrote it) about the difference between spam and noise; spam being something unwanted, unrequested, an too frequent – and noise being irrrelevant or meaningless.

I believe leaders sometimes don’t communicate as much as they should because they don’t want to be “spamming” their followers. In my experience, that isn’t an issue at all, people want more, they want the communication to be meaningful and relevant. 

They are far less worried about spam from their leaders than noise they get.

Make sure you think about your messages, to be sure.  But worry far less about whether you are spamming – communicating too frequently (most of us aren’t), and far more about whether your messages are noise-free – have meaning for the followers.

Make it your goal to make your leadership communication noise-free today.

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{ 1 comment… read it below or add one }

Mitch February 16, 2010 at 4:43 pm

That’s an interesting take, and I like it. Hate spam, but love the way you’ve worked this one in. It’s a total reverse of how the internet works; people really do eventually block out the noise in real life, which inhibits work production and how we all get along. Very creative!

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