Ask leaders what they want from their team members, and you will get a fairly consistent list: They want people to: Work hard Be productive Be safe at work Listen Be trustworthy . . . Fill in your blanks. Fundamentally, on top of all of that, they want their people to follow them. So, if […]
A major hotel mishap in Atlanta for me, equals a major leadership lesson for you. Check it out below! Tweet it out: Customer satisfaction can be increased with great service recovery. @KevinEikenberry From This Episode: Learn more about and sign up for our free video leadership program, 13 Days to Remarkable Leadership, here.
In a request for questions that I made on an episode of Remarkable TV, Frank asked me, “What are the best ways for middle managers and human resources to convince upper managers/ owners (if a smaller business) of needed change?” It is a great question, but more than I wanted to tackle in a short […]
The Entrepreneur’s Book of Actions breaks down actions leaders/entrepreneurs can take to make small daily changes for a big impact. Rhett Power, award-winning entrepreneur (Wild Creations), consultant, speaker and author joins Kevin to talk about his book and his leadership journey. He shares insights on working without capital and how to persevere through the not […]
As a designer of a Leadership 360 Assessment, consultant to organizations using them, and a coach to many leaders who have taken a 360 assessment, I have a wide variety of experiences and perspectives about these tools. Because of this experience, I’m often asked questions about these tools and the processes. Here, I am sharing […]