What images, thoughts and feelings come to mind when you think of or hear the word “salesperson”? Stereotypical, slick-talking, used car sales people Well-spoken financial manager The guy everyone loves who sells his wares on the golf course Whether you have positive thoughts and feelings about salespeople or decidedly un-positive, the purpose of this article [...]
Last weekend my wife and I were at a conference in Cleveland. As I walked through the hotel, I noticed a pair of shoe shine chairs – with no one to do any shining. Later in the day I noticed the chairs still unmanned. Then I looked up and saw the sign above the chairs. Since [...]
Just coming off a vacation gives me a good chance to think about work-life balance. As leaders and achievers it is a topic often discussed in workshops and in casual conversations. People are so busy and feel pulled in so many directions that they find this idea of work-life balance elusive. Let’s start with three [...]
I spent yesterday with my family at Michigan Adventure, an amusement park with roller coasters, other types of rides and a full water park. My family chose to spend the day at the water park. As I sat in a tube on rides, laid in a chair in the sun or shade, let the waves [...]
When I think about leadership. I think about lots of things. I think about initiative. Leaders must lead by taking action. They must see things that need to be done and them make them happen. I think about caring. The best leaders care about those around them. And they don’t just talk about how much [...]
I have a good reason to celebrate today. My son Parker graduates from High School – and commences to the next stage of his life tonight. This is an obvious time for celebration for Parker, his friends, all of his family (and even friends of the family who don’t know him). There are other obvious [...]
This week’s Resource Recommendation: Charlatan: America’s Most Dangerous Huckster,the Man Who Pursued Him, and the Age of Flimflam by Pope Brock. Two weeks ago I recommended a new book, Making Them Believe – a book about the marketing strategies of J.R. Brinkley. (Here’s my recommendation.) Last week I wrote an article about the value of [...]
Values. Values is a topic not that often talked about but one that plays a huge role in behavior and results. Because values are personal, and not always clearly defined, they remain an important but under-discussed and under-appreciated part of who you are as a person and as a leader. This article is meant to [...]
Earlier this week I wrote a post about seeing what we are looking for, and even talked about how the news plays into that process. (Read it now for some background for this post). So now, just a few days later, comes a practical application of this principle. News Story 1: The Dow drops almost 348 [...]
You’ve probably read about it – I know I have many times – about the person returning tires to a Nordstom’s store and receiving a refund, even though Nordstom’s never sold tires. I mentioned this story today on a teleseminar for the members of the Remarkable Leadership Learning System. This month our members are focusing [...]