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From the category archives:
I first read Dale Carnegie’s classic How to Win Friends and Influence People 30 years ago. While that may seem like a long time ago to you, the book was already old then – it was written in the 1930′s. I read it again a few years later. I read it again, when was working on Remarkable Leadership. Why? [...]
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This week’s Resource Recommendation is Creating Personal Presence: Look, Talk, Think, and Act Like a Leader by Dianna Booher. You’ve met people like them. They have a certain something that makes people notice them: a quiet confidence, a charisma, a presence. Dianna Booher shows us all how to create this type of presence in her [...]
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You may have heard or read about it, or if you are a Netflix customer, you may have received it in email. If you didn’t, Reed Hastings, Co-founder and CEO of Netflix wrote an apology and explanation for a significant pricing change that took place in late July. If you haven’t seen it, reading it [...]
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If you have been a reader of my newsletter, attended a workshop or know me in some way, you may know how much I love the Indiana State Fair. Clearly, many people know, based on the number of texts, emails and phone calls I have received after the stage collapse tragedy last night. We weren’t [...]
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The late great Jim Rohn, was more than just a great speaker, he was a modern day philosopher. Here is one of my favorite quotations from him about communication. ”The goal of effective communication should be for listeners to say, ‘Me, too!’ versus ‘So what?’” – Jim Rohn, speaker and author Questions to Ponder [...]
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Earlier this week I wrote a post stating that leaders should have a closed door policy. This post has created lots of conversation – I have received a number of emails, had personal conversations and several people wrote lengthy comments on the blog post as well. I’ll admit I used the “closed door” metaphor to [...]
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You’ve likely heard when you deliver feedback it should be balanced. When you have heard that, what people typically are suggesting that you should strive to give people a balance of positive and negative feedback. This advice is only half-right. It’s an understandable misunderstanding because people think there are only two types of feedback, when [...]
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If you’ve just been promoted, this is obviously for you. If you have been in your role for awhile, but your relationship and communication with your boss/supervisor/leader isn’t perfect, this will be of great help to you too. If you lead others and your relationships and communication with those you lead isn’t where you would [...]
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Status quo requires no leadership. That has been a mantra of mine for a long time. It encapsulates an important point about the role of leaders – leaders are in the change business. After all, if everything in your organization was perfect, there would be no need for leaders because there would be no new [...]
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