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Communication

A Workshop Alone Isn’t Enough

by Kevin Eikenberry on February 7, 2012

in Communication,Leadership,Leadership Communication,Learning,Training

Even though most people would say we are in the training business, we don’t see it that way. Yes, we deliver training, and so we are intimately aware of both the benefits and the limitations of that method of transferring skills and knowledge. There are many benefits training can provide.  Here are just a few: [...]

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What’s Your Word Count?

by Kevin Eikenberry on January 24, 2012

in Communication,Developing Others,Influence,Leadership,Learning

Sales trainers and professionals have said it for years.  The best sales people talk less during their encounters with customers than others do.  They get the prospect to share their thoughts and concerns. They recognize that the sale isn’t made by their perfect words as much as by the feelings and thoughts of the prospect. While this [...]

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Workshops to Accelerate Your Professional Progress

by Kevin Eikenberry on January 9, 2012

in Communication,Leadership,Learning

For the past couple of years, we have been offering public workshops on two important professional skill sets. I share them with you today, because they are changing significantly in the New Year. More about the changes in a minute, but first, about the workshops themselves! The Bud to Boss Workshop Guy Harris and I [...]

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Sprinkle Joy

by Kevin Eikenberry on January 6, 2012

in Communication,Influence,Leadership,Learning,Quotations

I’ve read a lot of Ralph Waldo Emerson over time, but never, that I can recall, had I read this, until yesterday. “Sprinkle joy.”  - Ralph Waldo Emerson Questions to Ponder When do I sprinkle joy? Where do I sprinkle joy? How can I sprinkle more of it? Action Steps Find ways to bring more joy to [...]

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Six Keys to Crafting Your Story

by Kevin Eikenberry on October 24, 2011

in Communication,Leadership,Learning

Starting from the time we have enough of a vocabulary to string together two sentences, we start telling stories — and even before that, we are entranced by them. The poet Mariel Rukeyser wrote “The universe is made of stories, not atoms.” While that isn’t literally true, we all recognize the wisdom in the thought. [...]

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Winning Friends and Influencing People Doesn’t Change

by Kevin Eikenberry on October 5, 2011

in Books,Building Relationships,Communication,Influence,Leadership,Personal Development

I first read Dale Carnegie’s classic How to Win Friends and Influence People 30 years ago.   While that may seem like a long time ago to you, the book was already old then – it was written in the 1930′s.  I read it again a few years later. I read it again, when was working on Remarkable Leadership. Why? [...]

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Creating Personal Presence: Look, Talk, Think, and Act Like a Leader

by Kevin Eikenberry on September 26, 2011

in Books,Communication,Leadership,Learning

This week’s Resource Recommendation is Creating Personal Presence: Look, Talk, Think, and Act Like a Leader by Dianna Booher. You’ve met people like them. They have a certain something that makes people notice them: a quiet confidence, a charisma, a presence. Dianna Booher shows us all how to create this type of presence in her [...]

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Anatomy of an Apology

by Kevin Eikenberry on September 20, 2011

in Communication,Influence,Leadership,Learning

You may have heard or read about it, or if you are a Netflix customer, you may have received it in email. If you didn’t, Reed Hastings, Co-founder and CEO of Netflix wrote an apology and explanation for a significant pricing change that took place in late July. If you haven’t seen it, reading it [...]

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The Indiana State Fair Tragedy – a Lesson in Leadership

by Kevin Eikenberry on August 14, 2011

in Communication,Leadership,Learning

If you have been a reader of my newsletter, attended a workshop or know me in some way, you may know how much I love the Indiana State Fair.  Clearly, many people know, based on the number of texts, emails and phone calls I have received after the stage collapse tragedy last night. We weren’t [...]

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The Goal of Great Communication

by Kevin Eikenberry on August 5, 2011

in Communication,Influence,Leadership,Quotations

The late great Jim Rohn, was more than just a great speaker, he was a modern day philosopher.   Here is one of my favorite quotations from him about communication.  ”The goal of effective communication should be for listeners to say, ‘Me, too!’ versus ‘So what?’”               – Jim Rohn, speaker and author Questions to Ponder [...]

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